Senior Organizational Change Management Consultant,
Organizational, Cultural / People, Business Processes & Strategy
PROSCI – ADKAR Organizational Change Management Methodology
Senior SAP Change Manager
Business Intervention
Over 15 years of experience in SAP Change Management Project Consulting.
– Transformation and Change Management Programs
– Business Strategy and Business Process Management
– Business Process Re-Engineering
– Organizational Training and Change efforts.
– HR Service Delivery, HR BPO, Delivering Employee Care.
Key Responsibilities
Summary
Organizational Change Management & Transformation
– Assess organizational readiness to implement an enterprise-wide transformation effort.
– Develop change management strategy for enterprise-wide transformation effort.
– Create risk assessment strategy and approach to evaluate the level of risk for critical areas and to proactively measure change management effectiveness.
– Identifying impacts of change as a result of changes to business processes or ways of working. Developing the material required to support program.
– Implementation of formal communication tools and methodology aligning strategies with people, business processes, strategy and technology.
– Supporting communication, training, change management efforts.
– Coaching Programs, Power End Users and Project Managers.
– Resistance Management Planning. Engagement Planning.
– Change Impact Assessments, Business Readiness workshops.
Team Management
– Creating an environment that sustains and encourages high performance competencies.
– Motivating / Coaching teams in optimizing their contribution levels.
– Mentoring new team members.
– Plan and drive stakeholder engagement, leadership alignment, impact analysis, learning/training, communications, business readiness, deployment, and adoption measurement.
SAP Planning, Co-ordination and Project Management
Worked as consultant and project manager to involve in business blueprinting for various SAP implementations.
– Co-ordination of communication & training on SAP implementation project.
– Design, implementation and integration of HR processes for External Payroll Systems.
– Co-ordinate and assist in the execution of the communication plan by the HR functional teams, Technical and Functionality, Development, Planning & Project Management.
– Develop leadership sponsorship strategy, implement and manage SAP programs.
– Prepare plan and budget required to deliver the SAP strategy – Cost estimation, Time and Resource Budgeting, Time evaluation.
– Risk and Issues Management. Tracking and Reporting Issues.
EXPERIENCE
Customer
HMC Clients: NOVARTIS, AMARIS, CONVICTIONS
Duration
2017-Today
Sector
Information Technology, Pharmaceutical Industry
Locations
France
Role
SAP Organizational Change Management / Project Manager / PMO
Responsabilities
– Elaboration of Business Transformation Program focusing on business processes, SAP / SuccessFactors / Workday / S/4 HANA and People side of change to drive business results. Steering Committee coordination.
Customer
SAFRAN
Duration
2015-2016
Sector
Information Technology, Aerospace, Defence & Security
Locations
France, USA/CND, Mexico, UK
Type of project
SAP TWIST Global Rollout
Role
SAP / SuccessFactors Cut-Over / Change / Project Manager
Responsabilities
– Organizational workshops, guidelines and Stakeholders Mngt.
– Communication and Project Management with Mexique, US, CND, Maroc, UK and France to implement the SAP Global Interface Project for Global TWIST Project. External Payroll with ADP.
– Change risks issues (escalation of the countries business). Training.
– Change Mngt Plans: Resistance,Communication plan, Role Mapping Process. Sponsor roadmap. Coaching plan. CAB meetings.
Customer
ASTRA ZENECA
Duration
2015
Sector
Pharmaceutical Industry
Locations
France, UK
Type of project
SAP / WorkDay Global Rollout
Role
SAP HCM / WorkDay Cut-Over / Change / Project Manager
Responsabilities
– SAP Change and deployment Support Management. End users support: Project communication, training, roles / positions mapping, resistance / change planning. HR Service Mngt. SLA.
Customer
SALM – Schmidt Kitchen
Duration
2013-2014
Sector
Information Technology
Locations
Alsace – France, Germany
Type of project
SAP-HR/FI/CO/PP Rollout
Role
SAP Business Consultant
Responsabilities
– HR Business Process Mapping / Customizing. End users training.
Customer
VOLVO Trucks International
Duration
2012
Sector
Automotive Industry
Locations
France, US, South Korea, Japan, Sweden
Type of project
Global Rollout, HR Service Delivery Department (HR Center, HR Business Partners & Corporate HR)
Role
SAP Transformation / Organizational Change Management Consultant
Responsabilities
– Management of the Business Acceptance Scenarios Processes for International Teams and Key Users (interfacing & coaching).
– Creating of risk assessment strategy and approach to evaluate the level of risk for critical areas and to proactively measure change management effectiveness. Change risks management.
– Define communication tools, methodologies and programs for training.
– Developing and managing the HR Department, Change Management and Communications work plan for the transformation programme.
– Identifying where organisation structures and roles need to change and developing new international organisation structures, job descriptions, terms and conditions. Identifying when and how critical changes need to be executed (role redundancies, relocations & changes), and working with senior management to meticulously plan and execute these changes on-the-ground.
– Developing of the SPOC Roadmap: Single Point Of Contact for Global Business Solutions and Country Business Solutions (roles, responsibilities, meetings, actions plan and preventive actions).
Customer
SAP UK / DE / FR / USA / INDIA for PUBLICIS
Duration
2011 – 2012
Sector
Multimedia / Communication
Locations
France, UK, India, US
Type of project
Global Rollout, BPO, Kronos, Time
Role
SAP Business & Change Management Consultant
Responsabilities
– Mapping of the HR Business Processes.
– Communication Project Mngt with Stakeholders. Participating to the “Impact of Change” workshops with the local site-based teams.
– Managing role transitions, relocation’s and redundancies internationally.
– Developing and managing the BPO Project, Change Management and Communications work plan for the transformation programme.
– Identifying, planning and overseeing the execution of comprehensive training programmes related to the change.
Customer
RTE
Duration
2010 to 2011
Sector
Electrical Power Transportation
Locations
Paris, France
Type of project
SAP FI / HR Project
Role
SAP-HR Project Manager
Responsabilities
– Functional Specs. Business Blueprint modifications Management.
– Team management.
– Train the trainers for all materials, skills and communications.
Customer
DELOITTE Germany for COMPUTACENTER
Duration
2008-2009
Sector
Information Technology, Computer
Locations
Paris, France. Köln, Germany
Type of project
Full SAP-FI/CO/SD/HR rollout
Role
SAP Change Management Consultant
Responsabilities
– Definition, development and implementation of the HR business (PT/PY/PA) processes, process change, communications and training strategy / plan and training needs analysis.
– Identifying impacts of change as a result of changes to business processes or ways of working. Developing the material required to support program.
Customer
BASF
Duration
2007 – 2008
Sector
Chemical Industry
Locations
Paris, France. Berlin, Germany. Antwerpen, Belgium.
Type of project
SAP-HR Full European rollout
Role
SAP-HR / Change Consultant
Responsibilities
– Working with the Functional Leads and workstream team members on the implementation of change and new ways of working.
– Created and maintained the project plan for HR Implementation.
– Identifying impacts of change as a result of changes to business processes or ways of working. Developing the material required to support programme.
– Participating in ‘knowledge transfer’ activities with site-based teams to prepare them for the new roles, new ways of working.
– Presented possible solutions to HR Department and cross functional Leadership Teams (France, Belgium and Germany).
– Delivering Global / Local communications and local change.
Customer
CONVERGYS / Solectron
Duration
2006 – 2007
Sector
Electronical Sector
Locations
Paris, France. USA. India
Type of project
Global Rollout, Time, Kronos, HR BPO, HR Self Service, Service Center Application / Delivering Employee Care Department
Role
SAP HR / Change Project Manager
Responsibilities
– Developing SAP Change Competency.
– Maintaining Change Mngt supporting materials
– Supporting general SAP Change and Organizational Effectiveness activities.
– Develop a set of actionable and targeted change management plans – including communication plan, Sponsor roadmap, coaching plan, training plan and resistance management plan as required.
– Work with SAP Project Leads, Sponsors and project teams to integrate SAP change management activities into the overall project plan.
– Promote the identification of risks and anticipated points of resistance.
Customer
AIRBUS
Duration
2004 – 2005
Sector
Aeronautical Sector
Location
Toulouse, France. Germany
Type of project
Full European rollout.
Role
SAP HR Manager
Responsibilities
– Development and Management of the new European SAP-HRIS Support Centre for local & global countries (France, UK, Germany & Spain).
– Managed the Estimation, Project planning, Status reporting phase.
– Managed the configuration management, risk management, SLA’s.
– Project / People / Process Management on SAP-HR Help Desk.
– Management of 5 consultants.
Customer
UPM-KYMMENE
Duration
2002-2003
Sector
Wood Sector
Locations
Paris, France. UK, Germany. Finland.
Type of project
European Rollout
Role
SAP HR Consultant
Responsibilities
– In charge of the Global HR Support center for 4 European countries (Germany, France, Finland & UK).
– Elaboration of the French, Finnish, German and English Change Management Programs and training tools.
– Ensuring the knowledge transfer between France Teams and the Global SAP-HR Project.
– Customizing/Testing/Reporting on PA, PD, OM, TEM, FI-TV, Recruitment & Queries, Time.
Customer
NESTLE
Duration
2001 – 2002
Sector
Food Sector
Location
Vevey, Switzerland
Type of project
Global Rollout
Role
SAP HR Trainer
Responsibilities
– Functional assistance to the GLOBE HR Scoping (Switzerland, South America & Malaysia).
– Qualification of the HR Scoping for Globe Work streams.
– Development of the SAP-HR documents on HR Business Processes.
Customer
CEA
Duration
2000 – 2001
Sector
Nuclear Sector
Location
Paris, France
Type of project
SAP rollout
Role
SAP HR Consultant
Responsibilities
– Co-ordination of communication & training on the SAP R/3 HR project.
– Define the SAP communication need assessment.
– Elaboration of the new Organizational Structure on SAP-HR: PA, PY, PT.
Customer
ERICSSON Business Consulting
Duration
2000
Sector
International Mobilephone Manufacturers
Location
Stockholm, Sweden
Type of project
Audit
Role
SAP HR BPR Consultant
Responsibilities
– Functional feasibility analysis of The Ericsson’s HRMS/HRSE/MUS Systems.
– Identifying, defining and planning the lifecycle approach with ValueSAP – MySAP.com to value the new Systems.
– KPI, Global / Local BPR, and Rough Costs. PA, PD & TE.
Participating to the Impact of Change workshops with site-based teams.
Customer
CCI
Duration
2000
Sector
Public Sector
Location
Nice, France
Type of project
Audit
Role
PEOPLESOFT HRMS, BPR Project Manager
Responsibilities
– Contributing to PeopleSoft (v7.5) customers’ business planning process through high-level knowledge of HR & change management programs.
– Managed the HR Dept re-organisation (15 pers.).
– Define the PeopleSoft roll-out change implications by process area and managed the Human Resources Department re-organisation and the PeopleSoft Business Process according the Corporate Information Strategy.
Customer
NOKIA
Duration
1999
Sector
International Mobilephone Manufacturers
Location
Paris, France. Espoo, Finland.
Type of project
Functional Assistance
Role
SAP HR Trainer
Responsibilities
– Local HR Business Processes Scoping/Defining: Planning Organizational, Training & Event, Personnel Administration, Organizational & Skills Mgt.
– Rollout planning: Time, Cost and Resources planning for budgets.
– End users training.
Customer
NAHUA TECHNOLOGIES
Duration
1998 to 1999
Sector
Information Technology
Location
Sophia Antipolis, Paris, France
Type of project
Business Development
Role
SAP Business Development Manager
Responsibilities
– Implementation and management of the Sophia Antipolis Office.
– Elaboration of the consulting competitive offers; SAP-HR missions of consulting, Team & Client Management. BPR on MFG/PRO for Thomson Microsonics.
– Management of 6 consultants.
Customer
TOTAL INTERNATIONAL / FOSTER WHEELER
Duration
1997 – 1998
Sector
Oil, Refinery / Downstream
Location
NJ, USA.
Type of project
Rollout
Role
SAP-HR Consultant
Responsibilities
– Project management and implementation of SAP-HR modules and new HR
politic for Sincor (Oil Venture Partners with Total, Maraven, Norsk Hydro,
Statoil and Foster Wheeler: + 200pers.).
– Designing and implementing successful Global / Local HR business processes.
Customer
ITS International Telecom Services. SITA Group
Duration
1991 – 1994
Sector
Information Technology
Location
Paris, France
Type of project
Business Development
Role
Telecom Consultant
Responsibilities
– Network & Telecom Architect.
– Responsible for the strategic applications for new technologic markets.
Customer
ICOTECH CANADA
Duration
1987 – 1991
Sector
Information Technology
Location
Montreal, Ottawa, Canada.
Type of project
Tandem Project management
Role
Consultant
Responsibilities
Project management, training, software development on TANDEM Systems (Loto Quebec, Banque Nationale du Canada, Caisses Populaires Desjardins, GRQ…).
Customer
TANDEM Computers
Duration
1983 – 1987
Sector
Information Technology
Location
Paris, France
Type of project
Tandem Project management
Role
System & Telecom Engineer
Responsibilities
– Installation and software maintenance of transactional Non-Stop Systems
– International & national bid Tenders. Training of clients. Customer service.
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