Program Manager

Description de la mission

1/Context:

The client initiated a Digital Workplace program named One Workplace Program in 2019. This program aims to develop global modern products to be rolled-out within the entire group in the coming years.

As part of the program, the Devices Product line defines an innovative vision and strategy for the usage, coordination and implementation in all of entities of Modern Workplace devices, (Windows, Mac, Mobile) including Virtual Desktop, while insuring legacy transition.

2/Services & Deliverables:
Service to gather and analyze the context, objectives, issues and projected methods
Service to assess and challenge the overall requirements
Service to formally frame the study requirements, in terms of objectives, constraints planning, security…) and expected deliverables
Service to provide support to select the partners, possibly through RFP procedures whenever required, according to existing purchasing processes
Service to drive the delivery from the partners
Service to provide support with the governance of the sourced services
Services for Identified studies or execution for 2023-24 may include (examples):
Managed services implementation
Workforce evolution and upskilling plan
Mac Edition convergence
Windows Basic residual operations management
Evolution of Modern Devices Operating model as big entities onboard to GO
BYOD