IT Systems Technical Consultant – Publishing Platforms

Description de la mission

IT Systems Technical Consultant – Publishing Platforms
We are currently looking for an « IT Systems Technical Consultant – Publishing Platforms » to strengthen the Cronos Europa team.
Knowledge & Skills
Provide technical consultancy and operational support
Monitor, analyse and interpret system logs (preferably with AWS CloudWatch or Dynatrace) and produce reports/statistics using BI tools (e.g Power BI).
Handle IT system incidents and problems, perform root-cause analysis, and ensure timely resolution following ITIL best practices.
Test new functionalities, document issues, and follow up on their resolution.
Coordinate reception, validation, and testing of new releases via CI/CD pipelines
Work with IT systems hosted in cloud environments (preferably AWS) and follow change-management procedures.
Create and maintain database scripts and Linux (e.g JSON queries, shell scripting).
Analyse, design, and contribute to the evolution of IT systems.
Provide 2nd-level technical support to users, troubleshooting functional and non-functional issues related to HTML, XML, and CSS.
Draft and review technical and functional/non-functional specifications with Architecture and Operations teams.
Participate in technical working groups, project meetings, and interactions with developers, stakeholders, and non-technical users.
Deliver training sessions and system demonstrations to internal teams.
Specific Expertises
3 years in monitoring/analyzing system logs and ITIL-based incident/problem management.
3 years in testing and validating functional/non-functional requirements.
3 years in drafting technical/functional specifications.
3 years in project management roles.
2 years using cloud-based services.
2 years in release management with CI/CD pipeline configuration.
1 year in database and network management.
Elasticsearch experience
Project Management (PM2 / PRINCE2 / PMI).
Profiles
Bachelor’s degree or equivalent
Minimum 5 years of professional experience in IT
Certifications & Standards
ITIL certification (preferred)
PM2 / PRINCE2 / PMI (preferred)
DevOps and CI/CD best practices
Web and XML standards
Why Cronos group?
We’ll propose you:
An attractive salary package
A good work-life balance environment
The assurance of working in cutting-edge technologies in an entrepreneurial spirit
The opportunity to develop your skills thanks to tailor-made training courses according to your needs
A good job in a friendly place
If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don’t wait anymore and join Cronos!
Description société
Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies.
From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities.
Our mission is to arm them with the tools they need to thrive in the digital age.
Every aspect of our organisation is designed to complement their capabilities – from our people to our processes and our premises.
Our brand combines the expertise of former companies Cronos International and C-Dev, with the creative skills of Inspiiro and the breadth of capabilities of the Cronos Group.
Today, Cronos Europa employs over 1,000 people in offices across Belgium, Luxembourg and the Netherlands, serving institutions across diverse framework contracts.
Cronos Europa is part of the Cronos Group, one of the largest IT service providers in the Benelux, employing over 8,000 people across 200 competence centres.
By leveraging the Group’s resources, Cronos Europa can help clients extract value from new and emerging technologies, for everything from Artificial intelligence to Zg Quantum.
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