Infrastructure Service Management Lead – Banking – London Inside IR35

  • Type Régie
  • BUDGET Tarif selon profil
  • Durée (mois) 6
  • Pays Royaume-Uni
  • Remote NON
  • Offres0
  • Moyenne Tarif selon profil
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Publiée le 28 novembre 2023

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Description de la mission

Responsibilities
Manage incident and problem management process
Provide root cause analysis for IT and help to identify fixes
Act as an escalation point for leadership and business partners
Oversee regional operational process for incident, problem and change management
Play a lead role in Service management and be responsible for ongoing maintenance of outsourced application services
Maintain relationships with Enterprise Technology Service Providers
Play a lead role in continuous improvement process
Conduct periodic reviews of service provision
Active involvement in operational resilience and ensuring all technology solutions are delivered
Experience
Previous Infrastructure lead experience at a Bank
Strong understanding of IT Infra concepts
ITIL v3 certification desirable
7+ years’ experience within service management/delivery
Proven stakeholder management across Infrastructure and IT

Compétences Techniques Requises

ActServiceService management

Compétences Fonctionnelles Requises

Infrastructure

À propos du Donneur d'ordres

Frédérique
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FeelanceDay, date création entreprise 12-05-2017 - Il y a 8 ans, forme juridique : SARL unipersonnelle, noms commerciaux REESK DIGITAL SOLUTION, adresse postale 28 RUE DE LONDRES 75009 PARIS, numéro SIREN : 829739622, numéro SIRET (siège) : 2973962200019, numéro TVA Intracommunautaire : FR28829739622, numéro RCS Paris B 829 739 622, activité (Code NAF ou APE), edition de logiciels applicatifs (5829C)