Hays – Junior Helpdesk Level 1 2 – Germ

Description de la mission

Hays – Junior Helpdesk Level 1 / 2 – Germ
Are you looking forward to take a new role as a Junior Helpdesk Level 1 / 2 – Germ ? The company is looking for someone who already has a first experiences in users support. You will have the opportunity to evolve in this company.
Your responsibilities
You will provide support to users on call and on site
You will carry out duties in compliance with established protocols
You will install, set up, and troubleshoot software and Hardware on computers in accordance with user requirements
You will manage licenses
You will update and document processes
You will maintain a degree of customer satisfaction and efficiently handle problems to ensure a great user experience
Your profile
You have a first experience in support and wants to improve your skills
You must be fluent in German (Mandatory), English and French is an asset
You already worked on MS Office and Windows
You are a curious and a good communicator
If you are interested by this role do not hesitate to apply. We are looking forward to receiving your resume.
Description société
Hays plc est l’un des principaux groupes mondiaux de recrutement de professionnels. Hays est l’expert du recrutement de personnes qualifiées, professionnelles et compétentes dans le monde entier. Hays est le leader du marché au Royaume-Uni et en Asie-Pacifique et également l’un des leaders du marché en Europe continentale et en Amérique latine. Hays intervient pour le compte de milliers d’entreprises des secteurs privé et public, sur des postes en CDI, CDD, Travail Temporaire et Contracting.

Hays France & Luxembourg compte aujourd’hui plus de 650 salariés répartis au sein de 22 bureaux (Aix-en-Provence, Amiens, Biarritz, Bordeaux, Clermont-Ferrand, Dijon, Grenoble, La Rochelle, Lille, Lyon, Montpellier, Nancy, Nantes, Nice, Paris, Reims, Rennes, Rouen, Strasbourg, Toulouse, Tours et au Luxembourg) couvrant 25 secteurs d’activité.
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