Dionys – Business Application Support Specialist

Description de la mission

Dionys – Business Application Support Specialist
Your main responsibilities
Business apps management:
Be familiar with client application portfolio and provide assistance when needed.
Responsible for Business Application Lifecycle, from request evaluation to go live and keep updated.
Populate and maintain the CMDB and Asset Management DB (Hardware, Software, License)
Create and maintain the relevant Documentation.
Participate in various projects to bring value to end users through technology.
IT:
Provide end-user support for all PC based applications and services.
Maintain and update our Service Catalog .
Define mapping between applications and systems for BCP tracking.
Your profile
Two to five years working in IT roles with similar responsibilities.
Proven experience in Service Desk support, with the ability to assist both technical and end-users.
French and English fluently
Knowledge of SQL and practical experience with DBA tasks.
Excellent analytical and problem-solving abilities;
Able to troubleshoot and interpret complex technical challenges.
Collaborative mindset to work with cross-functional teams
Translating customer needs into technical requirements.
Strong verbal and written communication skills, with the ability to articulate ideas clearly and concisely.
Our commitment to you
You will work in a company on a human scale, where every employee counts.
We believe in trust, transparency and autonomy.
Varied and innovative projects, in collaboration with clients from a wide range of sectors.
A human and collaborative corporate culture, where initiative is valued.
Description société
Dionys SA société d’informatique faisant partie du Cronos Group qui a été fondé en 1991 pour et par des personnes travaillant dans le domaine de la technologie.

En quelques chiffres :
+ de 9000 employés
+ de 570 sociétés au sein du groupe
+ 5000 clients au Benelux

Créée en octobre 2025, Dionys est née de la passion pour les nouvelles technologies et l’envie d’entreprendre autrement.

Nous sommes un fournisseur de services informatiques engagé auprès de nos clients pour les accompagner sur leurs besoins en services informatiques, leurs projets infrastructure et développement.

Chez Dionys, nous plaçons les valeurs humaines au cœur de notre démarche : collaboration, confiance et partage d’expérience guident chacune de nos actions.
Animés par une véritable culture de l’entrepreneuriat, nous encourageons l’innovation et l’autonomie afin de construire, ensemble, les solutions technologiques de demain.

Tech For Ambitions, Human For Actions !
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