Desktop Support

Description de la mission

TEKsystems UK are working with TEKsystems USA to support them in a global project working with an Investment Firm. They are looking to have a Desktop Support Technician to join their team on a contract basis. The right candidate will be working UK hours and working onsite in their London Office.
Description:
• Perform first and second level IT support related activities on incidents and requests with in house technologies and services (e.g. desktops/laptops, email, phones, printers, tablets etc.) either remotely, via email or in-person.
• Support activities include the maintenance of office infrastructure, wireless network, phones, and conference rooms.
• Perform general software and electronic mail support (i.e. Microsoft Office, Outlook network printing, Windows.)
• Escalate incidents and/or requests to the appropriate resource(s) to ensure timely resolution and customer satisfaction.
• Integrate software/hardware updates and fixes into the environment with a well-controlled approach using risk averse procedures, and a carefully thought-out fallback plan.
• Develop and maintain technical documentation where appropriate. Identify office procedures that could be made more efficient through the use of office systems.
• Participate in department and business level projects as needed to ensure timely execution of technology initiatives and strategies.
• Ability to multi-task in a fast-paced environment. Perform other duties as requested and/or assigned within area of expertise.
Skills:
Jira
Microsoft
Windows
Employee Value Proposition:
Onsite 5 days a week in London.
Closest Tubes are Bank, St Pauls or Mansion House.
Job Title: Desktop Support
Location: London, UK
Rate/Salary: 250.00 – 300.00 GBP Daily
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as « Allegis Group »). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the « Contacting Us » section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.