Cronos Europa – Editorial and Web Content Manager

Description de la mission

Cronos Europa – Editorial and Web Content Manager
As member of the content management and stakeholder coordination team, you will contribute to the creation, review, and optimisation of online content aimed at citizens and SMEs. You will work closely with policy owners, analysts, and multiple internal and external partners to ensure high‑quality, accurate, and user‑friendly information delivery across a wide range of policy areas.
Responsibilities
Definition of information areas to be covered
Preparation and collection of source material
Preparation of editorial content
Management of policy and stakeholder contacts
Development and maintenance of selected sections of the CMS back‑office
Coordination and review of public content
Reporting of issues, bugs, omissions, etc.
Resolving stakeholder complaints quickly and efficiently
Creating and enforcing plans that help meet the needs of stakeholders
Assistance with link‑health maintenance
Interaction with business analysts, policy owners, information providers, national coordinators, customers, users, project leaders, webmasters and other team colleagues
Profile
Bachelor’s or Master’s degree in IT, Business Management, or a related field
Ability to analyse complex issues and develop effective solutions
Good communication and interpersonal skills
Fluency in English is required; French is a strong asset
Technical skills:
Very good knowledge of online content creation, management and publishing
Very good knowledge of markup languages such as HTML
Excellent knowledge of English (reading, writing, level C2)
Knowledge of customer relationship management practices and tools
Ability to analyse, summarise, and draft efficiently and fast
Ability to give business and technical presentations
Ability to apply high quality standards
Ability to cope with fast‑changing technologies used in online content management, online publishing, and social media
Very good communication skills with technical and non‑technical audiences
Strong analysis and problem‑solving skills
Capability to write clear and structured documents
Ability to participate in technical meetings with strong communication skills
Mandatory expertise:
Strong editorial skills: drafting, editing, proof‑reading in clear, plain language for citizen and SME audiences across various policy areas
Stakeholder management skills
Why cronos group?
We’ll propose you:
An attractive salary package
A good work‑life balance environment
The assurance of working with cutting‑edge technologies in an entrepreneurial spirit
The opportunity to develop your skills thanks to tailor‑made training courses adapted to your needs
A good job in a friendly, human‑scale environment
If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don’t wait anymore and join Cronos!
Description société
Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies.
From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities.
Our mission is to arm them with the tools they need to thrive in the digital age.
Every aspect of our organisation is designed to complement their capabilities – from our people to our processes and our premises.
Our brand combines the expertise of former companies Cronos International and C-Dev, with the creative skills of Inspiiro and the breadth of capabilities of the Cronos Group.
Today, Cronos Europa employs over 1,000 people in offices across Belgium, Luxembourg and the Netherlands, serving institutions across diverse framework contracts.
Cronos Europa is part of the Cronos Group, one of the largest IT service providers in the Benelux, employing over 8,000 people across 200 competence centres.
By leveraging the Group’s resources, Cronos Europa can help clients extract value from new and emerging technologies, for everything from Artificial intelligence to Zg Quantum.
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