Backup&Storage Senior Technical Admin

Description de la mission

Backup&Storage Senior Technical Admin
In the context of a Managed Services contract (7 years), with an international organization in Luxembourg, with a farm of 10.000+ servers (Windows, UNIX, VM, and Backup & Storage) located in five datacentres, we support our customer all along the service management chain. This service management chain is composed of service strategy (technology guidance), service design (with a dedicated team of Architects), service transition (with a dedicated team of Project Managers and Developers) and service operations.
We are actively looking for a motivated Senior technical administrator to work in a dynamic team to maintain the overall backup infrastructure of the customer.
You have at least 3 to 6 years of experience in Backup & Storage domain within a large environment;
You havea university degree or equivalent level through experience and professional training;
You possess the ability and willingness to quickly learn new technologies, capable of self-study;
In addition to your strong communication skills, you are structured, process minded and able to maintain the high level overview;
You are fluent in English (at least B2 Level). French is considered as an asset;
You can work independently and can manage your time;
You are eager to work in a dynamic multi-national environment with a strong customer focus;
You are willing to travel in order to attend industry events and customer meetings.
Professional skills
Good knowledge in some of the following tools is required:
– Backup: Commvault and its associated management tools
– SAN: Brocade and storage Hitachi and its associated management tools
– NAS:
– NetApp ONTAP storage arrays (AFFxxxx) and StorageGrid (SG6xxx) and its associated management tools
– DELL EMC Isilon/PowerScale and its associated management tools
– S3 protocol/Object Storage knowledge – preferably on Cloudian and/or Storage Grid.
– Familiar with Agile Methodology
– Working knowledge of ITIL 4
– Familiar with Disaster Recovery exercise
– Are considered as a PLUS:
– Knowledge of Perl or Python or Ansible scripts
– Knowledge of Superna Eyeglass DR
Technical Knowledge and certifications
The Backup and storage team shall perform the following activities (non-exhaustive list):
The activities related to managing the hardware are:
– Analysis and propose configuration to deploy
– Architecture and Reference Configuration definition
– CMDB maintenance
– Decommissioning: data migration in coordination with other teams, logical disk shredding, and configuration cleaning
In terms of activities linked to the provisioning and maintenance of the services:
– Set-up and maintain Storage devices’ definitions and policies
– Set-up and maintain Backup tool and corresponding application’s modules definitions and policies.
– Storage Area Network related: zoning and port configurations
– Drive and enforce standards based deployments
– Oversee installation, provisioning, troubleshooting and reporting
– Perform periodic analysis of vulnerabilities available with the corresponding risk and impact assessment, in conjunction with the providers, to ensure a stable and safe setup. Reporting based on templates is part of the analysis
– In coordination with the providers, install updates and patches to hardware and software. Perform routine and preventive maintenance tasks
– Capacity and Performance planning of each component of the infrastructure
On a daily basis, the activities performed are:
– Monitoring of the Backup and Storage infrastructures
– Incident follow-up and resolution (SMT)
– After major system events, a Root Cause Analysis (RCA) has to be presented, including the
preventive measures to take to limit possible reoccurrences
– Service requests follow-up and resolution (SMT)
– Generate reports on the overall status of the services’ infrastructure
– Cooperate with customers and providers through ticketing and emails systems to solve interteam or inter-providers problems
– This list is not exhaustive but represents a wide range of actions performed and is not limited to it.
Activities (proactive and reactive)
Selected candidate is the main operational role for the provision of the operational services provided by a specific Service Module.
Selected candidate is responsible for effective provisioning, installation/configuration, operation, and maintenance of datacentre environment hardware and software and related infrastructure.
Selected candidate participates in technical research and development to enable continual innovation within the infrastructure.
Participation in projects to warrant a smooth transition of projects into daily operations by
performing activities linked to operations within the project life cycle.
Description société
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Are you ready to take the next step in your career?
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