IT Operations Officer f m d

Description de la mission

IT Operations Officer (f/m/d)
Your area of work:
You will be responsible for the accuracy, timely operation and provision of computer systems and services to Clearstream Services and Deutsche Boerse AG. You will be part of the team working in shifts covering 24h in the Command Centre and be the primary contact for production support and escalation if problems in production occur.
Your responsibilities:
You oversee and manage the availability of the production environment and ensure production backup are conducted:
Set-up, monitor, control Clearstream production processing
You provide support and assist in resolving incidents and problems:
Incident Ticket Management, Effective and prompt communication/escalation to various support teams
You are responsible to monitor the smooth execution of batch processing in both production and test environments
You coordinate the support and batch execution within specified deadlines
You create and update operational documentation and handover guidelines:
Continuous Improvement: continuously review current processes to identify rooms for improvement including automation and job optimization.
You assist in maintaining internal system management processes using an ITIL-based:
Ensure that all documentations used by the team including processes, SOP’s and work instructions are complete, accurate and up to date.
Your profile:
You hold a degree in Computer Science
You have a previous experience, ideally 2 years, in a similar position.
Strong team-player and able to achieve personal targets.
You have a good knowledge Windows environments and Scheduling tools (UC4, Truesight), Unix would be an asset.
You are fluent in English and French
You are open to work in shift
Description société
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. Deutsche Börse Group is an international company, headquartered in Frankfurt/Main, Germany. With more than 6,700 employees, the company has a strong global presence for its customers all over the world, including Luxembourg, Prague, Chicago, London, Cork, New York and many other locations. Clearstream is a leading European supplier of post-trading services. The wholly owned subsidiary of Deutsche Börse ensures that cash and securities are promptly and effectively delivered between trading parties. Clearstream Luxembourg offers an international, diverse and inclusive working environment. There are numerous good reasons to work for us: high level of responsibility at an early stage, attractive benefits and a broad variety of career opportunities.
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