Change & Release Manager French speaking

Description de la mission

Change & Release Manager (French speaking)
Job Description
Want to skyrocket your career with a rock-solid company? With over 2500 employees, we’re still growing, and searching for new colleagues who appreciate working on challenging projects with new technologies, methodologies, in a professional & enthusiastic environment! Interested? Arηs Cube is looking for a Change and Release Manager (m/f) !
Your main responsibilities:
Execute the daily activities of a Change and Release manager : review Changes with stakeholders to ensure their readiness, seek management approval when required, approve Changes and execute PIR ; manage Release milestone, confirm readiness of Release candidates, organise review meeting, prepare roadbook and communicate on the progresses
Manage and improve the processes and tool, including monitoring process performance via agreed key performance indicators (KPI) and report on a regular basis to stakeholders
Closely interact with the internal/external IT service providers to secure service delivery in line with the agreed targets, to ensure interfaces are working smoothly and to collect and assess their requirements in relation to processes and service management tools
Provide advice and training to the relevant stakeholders responsible for projects, programs, infrastructure and application portfolios on how to meet the requirements set out from a process viewpoint
Represent your process(es) in internal and external meetings
Closely collaborate with other process managers to ensure smooth process interfaces and consistency across different processes
Present the results of your work and matters within your area of responsibility and discuss them with your peers, at various management levels within the IT department and with external IT service providers
Ensure coordination and communication with Clients IT teams
Qualifications
Your Profile:
A bachelor’s degree (or post-secondary vocational education plus four years of relevant experience, or eight years of relevant experience) in computer science, information systems administration or another relevant field
In addition, a minimum of three and ideally five or more years’ experience in the field of IT process management and/or IT service management. Including a concrete experience in the execution of Change and Release management
A solid general understanding of IT (e.g. infrastructure components and business applications) and experience with the support and operation or engineering of IT services
Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening)
“ITIL Foundation” certification (other certifications like “Lifecycle” or “Capability” are welcome)
Willingness to work weekends and the ensure on duty activities when required
Bonus. We would be delighted if you have:
Practical experience with Service Management tools or with data analytics tools
Experience in incident management
Advanced experience in Microsoft Office (Excel/Powerpoint)
Practical experience in developing and maintaining reports in Business Objects
Knowledge in banking industry activities
Experience in positions requiring managing people activities
Description société
ARHS?

Arhs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.
We are composed of nine entities (Arhs Developments, Arhs Developments Belgium, Arhs Consulting, Arhs Spikeseed, Arhs Cube, Arhs Digital, Arhs Technologies, Arhs Developments Hellas and Arhs Developments Italia) that are unified by the Arhs Group, with more than 1000 consultants.
This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.
Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.
Our Vision and Values
Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.
Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture
We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand
The Arhs (pronounce [aris]) name comes from Greek Mythology. Arhs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:
Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:
With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:
You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:
We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:
You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock solid company:
With more than 210 customers, and 30% organic growth in FY2021, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.
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