Network Support Engineer/ Systems Reliability Engineer (SER)
Job Description:
Join our dynamic team as a Network Support Engineer, where you will play a crucial role in ensuring the seamless operation of our client’s network infrastructure. In this role, you will be responsible for monitoring, diagnosing, and resolving network issues, utilizing cutting-edge tools and well-established processes.
Responsibilities:
– Proactively monitor the client’s network for failures or degradation.
– Respond to automated alarms and raise tickets promptly.
– Diagnose network issues through alarming and ticketing processes.
– Execute hardware repairs or remotely configure/fix software issues based on diagnosis.
– Follow documented processes for various network-related challenges.
– Escalate unresolved issues to Full-Time Employees (FTEs) when necessary.
– Collaborate with Managed Service Providers (MSPs) for 1st level ticket handling.
– Provide guidance to MSPs on complex issues requiring human intelligence.
– Coordinate on-site activities using communication tools like WhatsApp.
Ideal Candidate:
– Minimum 5 years of network engineering experience in a large tech organization.
– Proficient in network security concepts, including DDoS attacks.
– Familiarity with troubleshooting techniques and tools.
– Expertise in Cisco and Juniper technologies.
– Knowledge of edge networking and security protocols.
– Experience handling and resolving network tickets efficiently.
Skills:
– CCIE certification
– Network engineering expertise
– Troubleshooting proficiency
– Juniper and Cisco technology proficiency
– Security protocols knowledge
– Familiarity with DDoS mitigation
– Edge networking skills
– Ticket handling experience
Job Title: Network Engineer
Location: London, UK
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as « Allegis Group »). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the « Contacting Us » section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
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FeelanceDay, date création entreprise 12-05-2017 - Il y a 7 ans, forme juridique : SARL unipersonnelle, noms commerciaux REESK DIGITAL SOLUTION, adresse postale 28 RUE DE LONDRES 75009 PARIS, numéro SIREN : 829739622, numéro SIRET (siège) : 2973962200019, numéro TVA Intracommunautaire : FR28829739622, numéro RCS Paris B 829 739 622, activité (Code NAF ou APE), edition de logiciels applicatifs (5829C)