Business Manager Change Manager

Description de la mission

Business Manager / Change Manager
As member of the project team, you will act as a key link between business stakeholders, Product Owners, and delivery teams to ensure alignment, readiness, and smooth project execution.
At least 11 months mission / Onsite position / Start date: ASAP
Responsibilities
Business Project Delivery
Collaborate actively with Product Owners, Scrum Masters, developers, and business analysts to ensure smooth sprint preparation and execution.
Identify cross‑team dependencies and proactively manage them to avoid delays.
Promote alignment across teams by providing a unified view of priorities and expected business outcomes.
Work with Product Owners to:
Maintain a forward‑looking sprint pipeline and ensure early identification of risks, dependencies, and priorities.
Enable them to take decisions when needed and support escalation where required.
Deliver timely clarifications, acceptance criteria, sign‑offs, and readiness for development.
Ensure requirements are validated on time through continuous backlog refinement.
Support coordination between the business and external service providers.
TOM Design & Change Management
Support the design of the new Target Operating Model for non‑EU External Offices, aligning with existing standards while addressing specific organisational needs.
Identify impacted stakeholders across teams and locations.
Contribute to change impact assessments, preparation of communication materials, training coordination, and operational updates.
Engage with stakeholders to ensure readiness regarding new processes, systems, and functionalities.
Prepare updates to operational procedures and controls.
Create and deliver trainings related to new system, process, or procedural changes.
Coordinate Go‑Live activities, acting as the point of contact for issue escalation and providing post‑implementation support.
Technical Skills
Demonstrated experience in delivering multi‑entity technology transformation projects within complex environments.
Strong knowledge and practice of AGILE methodologies for project management and team support.
Proven ability to develop and implement change management and stakeholder engagement strategies.
Profile
Bachelor’s or Master’s degree in IT, Business Management, or a related field.
Strong analytical skills with the ability to assess complex issues and design effective solutions.
Excellent communication and interpersonal skills.
Fluency in English is required; French is a strong asset.
Why Cronos Group?
We’ll propose you:
An attractive salary package.
A good work‑life balance environment.
The opportunity to work with cutting‑edge technologies in an entrepreneurial spirit.
Tailor‑made training programs to support your professional growth.
A great working atmosphere within a friendly, human‑scale structure.
If you wish to join a dynamic organisation that values people and innovation while working with the latest technologies, don’t wait any longer—join Cronos!
Description société
Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies.
From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities.
Our mission is to arm them with the tools they need to thrive in the digital age.
Every aspect of our organisation is designed to complement their capabilities – from our people to our processes and our premises.
Our brand combines the expertise of former companies Cronos International and C-Dev, with the creative skills of Inspiiro and the breadth of capabilities of the Cronos Group.
Today, Cronos Europa employs over 1,000 people in offices across Belgium, Luxembourg and the Netherlands, serving institutions across diverse framework contracts.
Cronos Europa is part of the Cronos Group, one of the largest IT service providers in the Benelux, employing over 8,000 people across 200 competence centres.
By leveraging the Group’s resources, Cronos Europa can help clients extract value from new and emerging technologies, for everything from Artificial intelligence to Zg Quantum.
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