Profil de E Ky
E Ky
250.00€ /j
Consultant
Disponible le :
26/01/2024
Localisation : autre-pays-hors-UE
Mobilité : Mobilité internationale
Localisation : autre-pays-hors-UE
Mobilité : Mobilité internationale
15 années d'expérience
0 missions réalisées
analyse des risquesciscoCybersécuritéDesign supportDesign thinking
Account ManagementCybersécuritéRisk Analysisrisk management
0 missions réalisées
E Ky en quelques mots
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Formation
Ajouter une formation professionnelle à votre profil. (optionnelle)
Computer Communication Engineer
Notre dame university - Lebanon
octobre 2003 - septembre 2008
Portfolio
Ajouter une expérience à votre profil. (optionnelle)
BMB Group
Support Engineer
septembre 2008 - septembre 2011
Manage network emergencies and outages by analyzing facts based on customer feedback, assessing the impact on the business and escalating accordingly.
Remediation based on vendor documentation, best practices and lessons learned in collaboration with the team leader to improve troubleshooting skills.
Proactive monitoring of logs and metrics for our customers, prioritizing those with Gold SLAs.
Burotop Iris
System Engineer
octobre 2011 - décembre 2017
Achieve customer project commitments technical design (Blueprints & BOQ) and work with the delivery team for the implementation with a heightened focus on quality within a scheduled timeframes. This was a 10M $ project financed by the Word Bank in 2021 to support the digital transformation of the public sector administrations.
Burotop Iris
Business Development Manager
janvier 2018 - janvier 2024
Identify, develop and close new sales opportunities for large national and multinational accounts mainly: ENI, TOTAL ENERGIE, CHEVRON, MTN, AIRTEL, BGFI, ECOBANK, WORLD BANK & CORAF.
Establish and maintain effective governance to manage the delivery of contracted outsourced HELPDESK LEVEL 1 & 2 services for ENI CONGO, by reducing the payroll cost and boosting the team motivations through monthly bonus payments. This is our first out of three years SLA.
