Project officer tester

Description de la mission

Being SPOC for users :

       – Provide support to users, answer questions on how the application works

       – Analyse requests and classify them (improvement, bugs, adaptation process, etc.)

Participate in the development of the testing strategy:

Creation of a test plan based on the test strategy and project requirements (organization, data structuring).

Set up a reporting system based on the test plan in order to obtain a quick view of the progress of the tests and to validate the adaptations.

Carry out tests on existing AG – Non Life Broker systems: Validate the proper functioning of the AG – Non Life Broker assets (no regression test).

Carry out tests on the application : validate the correct operation of the new adaptations (UAT) + Implement Change requests (maintenance)

Ensuring quality delivery

Detect and track problems (bugs) in the application.

Acquire and maintain up-to-date knowledge:

      on the new application,

     other applications revolving around claims and forming part of the Claims portfolio

     the business procedures

Make sure that the go live process runs smoothly by transferring relevant information to the stakeholders.

Process designer